← Back to Home

Terms of Service

Last updated: 10/28/2026

1. Agreement to Terms

By accessing or using Pixelai, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

2. Service Description

Pixelai is an AI-powered T-shirt sticker design generator and mockup creation platform that:

  • Generates custom sticker designs based on user prompts
  • Creates T-shirt mockups with generated designs
  • Provides a marketplace for buying and selling designs
  • Offers subscription plans with varying generation limits

3. Account Registration

To use our services, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Generation Limits and Subscriptions

Free accounts are limited to 3 design generations per day. Subscription plans offer:

  • Increased daily generation capacity
  • Access to premium features
  • Commercial usage rights

Subscription fees are non-refundable except as required by law. Cancellations have a 2-day reversal window, after which your account reverts to the free tier.

5. Intellectual Property Rights

Your Content: You retain ownership of designs you create. By using our service, you grant us a license to host, display, and distribute your designs on the platform.

Community Designs: Designs published to the store can be purchased and used by other users according to their licensing terms.

Platform Content: All platform features, UI, and technology remain the exclusive property of Pixelai.

6. Prohibited Uses

You may not use Pixelai to:

  • Generate designs with illegal, harmful, or offensive content
  • Infringe on others' intellectual property rights
  • Attempt to reverse-engineer or exploit our AI systems
  • Upload malicious code or conduct security attacks
  • Resell or redistribute our services without authorization
  • Create designs that violate trademark or copyright laws

7. Purchases and Payments

All payments are processed securely through Stripe. By making a purchase, you agree to:

  • Provide accurate payment information
  • Pay all applicable fees and taxes
  • Accept our refund policy (no refunds except for technical issues)

Product prices are fixed at $8 per item plus size-based adjustments as configured by administrators.

8. Commercial Use and Licensing

Free tier users may use their designs for personal projects. Commercial licensing requires a paid subscription. Designs purchased from the community gallery include usage rights as specified by the original creator.

9. Content Moderation

We reserve the right to review, moderate, or remove any designs or content that violates these terms, infringes on rights, or is deemed inappropriate.

10. Disclaimers and Limitations

Pixelai is provided "as is" without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free service
  • Specific quality or accuracy of AI-generated designs
  • That designs will be suitable for your intended use

Our liability is limited to the amount you paid in the past 12 months.

11. Termination

We may suspend or terminate your account for violations of these terms. You may delete your account at any time from your dashboard. Upon termination, you lose access to your designs and account data.

12. Changes to Terms

We may modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by applicable laws. Any disputes will be resolved through binding arbitration.

14. Contact Information

For questions about these terms, please contact us through our support channels or customer dashboard.